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Refund Policy

Booking Cancellations:

  • If you cancel your booking within 5 days/hours of the scheduled departure time, you may be eligible for a full or partial refund, depending on the specific terms and conditions of your booking.

  • Cancellations made beyond the specified timeframe may not be eligible for a refund, or may incur cancellation fees.

Refund Eligibility:

  • Refund eligibility is subject to the type of service booked (e.g., flights, accommodations, tours) and the policies.

  • In cases of flight cancellations or changes initiated by our partner airlines, customers may be entitled to a full refund or alternative travel arrangements.

Refund Processing Time:

  • Refunds will be processed within 7 business days of the cancellation request, provided all necessary information and documentation are provided.

  • Please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution’s policies.

Refund Methods:

  • Refunds will be issued using the original payment method whenever possible.

  • In cases where the original payment method is not available, alternative refund methods may be arranged, subject to verification and approval.

Non-Refundable Services:

  • Some services, such as non-refundable airline tickets or special promotions, may not be eligible for refunds. Please check the terms and conditions associated with your booking for details.

Exceptions:

  • Exceptions to our standard refund policy may be considered on a case-by-case basis for extenuating circumstances, such as medical emergencies or natural disasters. Please contact our customer support team for assistance.

Cancellation charges Of Land Package:
After the booking amount received, cancellation at any point is charged 20% of total amount if hotels are booked, otherwise 10%.
Cancellation charge : 25% of total amount , if cancelled 30 days or more before the arrival date
Cancellation charge : 40% of total amount , if cancelled within 29- 20 days before the arrival date
Cancellation charge : 70% of total amount , if cancelled within 19 – 10 days before the arrival date
Cancellation charge : 100% of total amount , if cancelled after 10 days before the arrival date.

Airline cancellation charge:
Airline cancellation charge Each sector Rs 3500/- As per airline cancellation policy from time to time & Rs 500/- per sector per person is charged as service charge from our side.
Hotel Cancellation charge:
As per Hotel Policy from time to time. After the booking amount received, cancellation of hotels is charged 15% as service charge from our side, rather than hotel cancellation policy.